- When will I receive my order?
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Your order is ready to go and will ship within 3-4 business days. If you're in the United States, you can expect to receive your order 2-3 days after it has shipped. Contact me if you need expedited shipping.
- What countries do you ship to?
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Due to problems with customs, I am only shipping to the US right now.
- How can I join the mailing list for news and updates?
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E-mail me at jenny(at)wikstenmade(dot)com.
- Do you do custom orders?
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No, not at this time.
- Do you give refunds or exchanges?
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All sales are final. However, I want each customer to be pleased with their purchase. If you are unhappy with the fit of your item, I require that you contact me within one week of receiving it to work something out.
- What sizes do you make?
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0= bust 32", waist 25", hip 36"
2= bust 33", waist 26", hip 37"
4= bust 34", waist 27", hip 38"
6= bust 35", waist 28", hip 39"
8= bust 36", waist 29", hip 40"
10= bust 37", waist 30", hip 41"
These are the only sizes that I'm able to make at this time since I'm grading all the patterns myself. The measurements in the size chart apply to body measurements, not garment measurements. To achieve an accurate measurement, make sure you wrap the measuring tape around the fullest part of the bust. The waist should be measured at the narrowest part and the hips at the widest part of the butt.
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.